Shipping & Cancellation

Everything you need to know about shipping and order cancellations.

Shipping Policy

At Sum N Substance, we aim to process and ship your orders promptly.

Orders are usually processed within 1-3 business days.

Delivery time depends on your location and the shipping method selected.

Shipping charges, if any, will be displayed at checkout.

Sum N Substance is not responsible for delays caused by the courier or unforeseen circumstances.

Cancellation Policy

You may cancel your order under the following conditions:

1

Cancellation requests must be made within 5 hours of placing the order.

2

Once the order is processed or shipped, it cannot be cancelled.

3

For cancellations, please contact our customer care at care@sumnsubstance.com or +91 98738 90047.

4

Refunds for cancelled orders may take up to 7 days to process as per payment method.

For any questions regarding shipping or cancellations, you can reach out to us at the above contact details.

Need Help?

Contact us for any shipping or cancellation queries: