To place an order, browse our products, select the desired items, add them to your cart, and proceed to checkout. Follow the instructions to complete payment securely.
We accept major credit/debit cards, UPI, net banking, and popular digital wallets for your convenience and security.
You can cancel or modify your order within 5 hours of placing it by contacting our customer care at care@sumnsubstance.com or +91 98738 90047.
Shipping usually takes 3-7 business days depending on your location and product availability.
Use the "Track Your Order" page on our website by entering your order number and email address for real-time updates.
Products can be returned within 2 days of delivery only in the case of any damage or defect, in original, unused condition. Please see our Returns & Refunds page for details.
Yes, our products are formulated with skin-friendly ingredients and undergo quality testing. However, please check individual product descriptions for allergens.
Email us at care@sumnsubstance.com or call +91 98738 90047. Our team is available Monday to Friday, 9 AM to 6 PM IST.
